Guarantee of service

The Commission is committed to providing services that are timely, effective and responsive. A Guarantee of Service has been developed to help us achieve this. It outlines the following:

  • Types of services we deliver
  • What you can expect from us
  • How the public are kept informed
  • Internet services provided
  • Complaints handling procedure
  • Six guarantee of service standards to be met

Follow the link below to view or download our Guarantee of Service.

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