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This privacy statement applies to all the publicly accessible pages on the Commission site located at http://kids.nsw.gov.au and to all the publicly accessible pages listed in the search results web pages.

The Commission has no responsibility for the privacy policies or practices of third party sites linked to this site. If you have any questions about this site or the application of this Privacy Statement, or a request for access to information held as a result of using our website, please contact:

Manager, Communications
NSW Commission for Children and Young People
Level 2, 407 Elizabeth Street
Surry Hills NSW 2010
Email: kids@kids.nsw.gov.au.

Any information collected as a result of using our website will be treated within the terms of the New South Wales Government’s privacy responsibilities and obligations.

The New South Wales Government’s privacy practices are regulated by the New South Wales Privacy and Personal Information Protection Act 1998 (NSW).

What information do we collect?
When you look at the pages on our site, our computers automatically record information that identifies, for each page accessed:

• the IP (Internet Protocol) address of the machine which has accessed it
• your top-level domain name (for example .com, .gov, .au, .uk etc.)
• the address of your server
• the date and time of your visit to the site
• the pages accessed and documents downloaded
• the previous site visited
• the type of browser and operating system you have used. 

Cookies:
Session cookies are used by the server to store session information as you navigate through the site. These cookies only exist for the duration of the browser session. The site does not use persistent cookies to store any personal information.

What do we do with the information collected?
The information collected during each visit is logged and presented in reports so the Commission can identify patterns of usage of the site. This will assist us in improving our website.

The Commission will not disclose or publish information that identifies individual machines, or potentially identifies sub-groupings of addresses, without consent or otherwise in accordance with the New South Wales Privacy and Personal Information Protection Act 1998 (NSW).

What exceptions are there?
The Commission, or delegated organisations acting on the Commission’s behalf, will collect, use and disclose more extensive information than stated above in the following circumstances:

• unauthorised attempts to access files which are not published on the Commission’s web pages
• unauthorised tampering or interference with files published on the Commission’s website
• unauthorised attempts to index the contents of the Commission’s site by other sites
• attempts to intercept messages of other users of the Commission’s site
• communications which are defamatory, abusive, vilify individuals or groups or which give rise to a suspicion that an offence is being committed 
• attempts to otherwise compromise the security of the web server, breach the laws of the State of New South Wales or Commonwealth of Australia, or interfere with the enjoyment of the Commission’s site by other users.

The Commission reserves the right to make disclosures to relevant authorities where the use of the Commission site raises a suspicion that an offence is being, or has been, committed.

In the event of an investigation, the Commission will provide access to data to any law enforcement agency that may exercise a warrant to inspect our logs.

Is the information stored securely?
Information collected is stored in an appropriately secure format and held by the Commission for archival purposes. When the information is no longer required for the purposes for which it was collected it is deleted.

What do we do with information provided through Contact Us?
The Commission provides feedback facilities to allow users to provide input into the future development of the site and to comment on the provision of service by the Commission.

Users may provide personal details for the purpose of receiving a reply to their feedback. This information will only be used for the purpose for which it was provided. We will not add your email address or name to any mailing list without permission. The Commission may publish aggregated information about feedback on the site, to the extent that it does not identify or cannot be used to identify individual users.

Will this policy be updated over time?
Due to the developing nature of privacy principles for online communication, this policy may be modified or expanded from time to time. The amended policy will be posted to this site and will operate from the time it is posted.